Legal

Privacy Policy

We collect only what we need to respond to you and run a trustworthy site — never to sell your information.

Effective August 1, 2026

Who we are

Primrix (“Primrix,” “we,” “us,” or “our”) builds technology products and delivers engineering services for businesses. This Privacy Policy explains how we collect, use, and protect information when you visit primrix.com, contact us, or otherwise engage with our marketing site.

This policy applies to our public website and related inquiry channels. Separate terms may apply when you become a customer or join a product beta.

Information we collect

We collect only what we need to respond to you, improve the site, and operate our business responsibly.

  • Contact details you submit — such as name, work email, company, and message content — through our contact form or direct email.
  • Basic technical data from normal website use — for example browser type, device class, approximate location derived from IP, pages viewed, and referral source.
  • Communications you send us by email, phone, or messaging apps when you choose those channels.

How we use information

We use personal information for clear, limited purposes:

  • Responding to project inquiries, meeting requests, and general questions.
  • Operating, securing, and improving the Primrix website and its performance.
  • Sending follow-up messages related to a conversation you started with us.
  • Meeting legal, accounting, or security obligations when required.

Cookies and similar technologies

Our site may use essential cookies required for basic function and, where enabled, limited analytics to understand aggregate traffic patterns. We do not use advertising trackers to build cross-site profiles for third-party ads.

You can control cookies through your browser settings. Blocking some cookies may affect site features.

How we share information

We do not sell your personal information. We may share limited data with trusted service providers who help us host the site, deliver email, or protect our systems — under obligations to use it only for those services.

We may disclose information if required by law, to protect Primrix or others from harm, or in connection with a corporate reorganization, always limited to what is necessary.

Retention and security

We keep inquiry records only as long as needed to manage the conversation and meet legitimate business or legal needs, then delete or anonymize them.

We apply reasonable technical and organizational safeguards. No method of transmission or storage is perfectly secure; we work continuously to reduce risk.

Your choices

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information, or to object to particular processing. To exercise a request, contact us using the details below. We may need to verify your identity before responding.

Children

Our website is directed to business professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided information to us, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy as our practices or legal requirements evolve. The effective date at the top of the page will change when we publish a revision. Continued use of the site after an update means you acknowledge the revised policy.

For a privacy request, email us at [email protected]. We aim to respond thoughtfully and within a reasonable time.